Making the most of your ERP
95% of the companies already use an Enterprise Resource Planning system (ERP for short) to be able to process all kinds of matters such as business administration, ordering, logistics, etc. as quickly as possible. In other words, the workflow in your company is now largely automated with an ERP system.
Below we would like to explain some of the advantages of a link between your ERP and webshop so that you can continue to work quickly & efficiently in the future.
1. You are already familiar with the ERP system
You just keep working with the ERP you are already familiar with. The link between your ERP and webshop ensures that all data is neatly sent back and forth, without manual intervention. Handy, right?
2. No duplicate info to manage
Customer data, product info, stock are continuously synchronized between both parties. As a result, this data will only have to be adjusted in one system, either in the ERP by the company or in the webshop by the customer for his customer data. The other system automatically follows the changes made. New customers via the webshop? These are automatically included in the customer database in your ERP. New products in your ERP? These are automatically included in the product range.
More inflow and conversions for your webshop via e-commerce
3. Current product data
When you adjust a product in your ERP, these changes will automatically be implemented in your webshop. Is a product (temporarily) out of stock? Your webshop knows and reports this to your customers. This allows you to always provide correct & up-to-date information to your customers online, without having to do anything yourself. A win-win situation for both parties.
4. Real-time order data
There is nothing more annoying than an unknown status of your order that you are impatiently waiting for. This information is always neatly & correctly entered in the ERP, but this is often still missing in the webshop. With a link between both systems, all status updates are automatically forwarded to your webshop, with a view in a protected customer portal. Automatic status updates with a possible tracking code via e-mail or even SMS? Perfectly possible. The possibilities are endless.
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